Refrigerator Repair In Virginia, Maryland & Washington DC

Keep both doors closed, check that the unit is plugged in and the breaker has not tripped, and put a thermometer inside. Perishable food above 40°F for more than 2 hours should be thrown out, so move meat, dairy, eggs and leftovers to a cooler with ice while you wait for a technician. Photograph any error code or ice buildup to help the diagnosis.

Same-day appointments are available in many parts of the DMV, depending on technician availability and when you call. Call early in the day for the best chance of a same-day slot. If same-day is not possible, we will offer the earliest window we have.

This usually means cold air is not reaching the fresh-food section. The most common causes are a failed evaporator fan, a frozen evaporator coil, a stuck air damper or a defrost system fault. A technician can test each one and repair the cause, not just the symptom.

The cost depends on your refrigerator’s brand and model, and on which part has failed. Our technician diagnoses the problem at your home and gives you a written quote before any repair begins, so you decide with the full price in front of you.

Often yes. Fans, sensors, defrost parts, valves, gaskets and control boards are usually worth repairing, especially on a refrigerator under about 10 years old. A common rule of thumb is to consider replacement if the repair costs more than half the price of a comparable new unit, or if an older unit has a failed compressor.

Have the brand, model number and serial number, a description of what the refrigerator is doing and since when, any error code or a photo of it, and your ZIP code. The model number is usually on a label inside the fresh-food section, on the door frame or behind the crisper drawers.

Many refrigerators regulate temperature from a sensor in the fresh-food section. In a cold garage that section stays cold on its own, so the compressor runs rarely and the freezer warms. Check your manual for the rated ambient temperature range, and consider moving the unit indoors or fitting a garage-ready kit.

It can cause problems. Sediment and minerals in private well water can clog the water inlet valve and filter, slow ice production and make ice cloudy or off-tasting. Replace the filter on schedule and consider a sediment pre-filter. Tell the technician you are on a well so they check these parts.

If the refrigerator was unplugged or the power was out, wait about five minutes before restoring power so the compressor does not have to restart under pressure. A plug-in surge protector or whole-home surge protection helps shield the control board from the surges that often follow storms.

Some policies include food spoilage coverage, usually up to a limit and often only for certain causes such as a power outage. Check your policy or ask your insurer. Photograph the spoiled food, list the items and keep receipts.

It depends on your lease and local rules, which differ in Virginia, Maryland and Washington DC. If the landlord supplied the refrigerator, notify them first. Tell us if a landlord or property manager needs to authorize the visit or receive the invoice.

Yes. Give us the building name when you book, along with any elevator reservation, loading-dock or certificate-of-insurance requirements, so the technician can arrive with access already arranged.

We serve Northern Virginia, the Maryland suburbs of Washington DC and Washington DC itself, including Arlington, Alexandria, Fairfax, Bethesda, Rockville, Silver Spring, Georgetown and Capitol Hill. If your area is not listed on this page, enter your ZIP code on the page or call us to confirm coverage.

We repair all major brands, including Samsung, LG, GE, Whirlpool, Maytag, Frigidaire, KitchenAid, Kenmore, Bosch and Electrolux, as well as premium and built-in brands such as Sub-Zero, Thermador, Viking and Miele. Smart and Wi-Fi models are repaired the same way.

Most repairs are finished in a single visit, often within one to two hours, when the needed part is on the technician’s truck. If a part has to be ordered, we tell you the expected lead time before you approve the work.

Set the refrigerator to 37°F and the freezer to 0°F. The USDA advises keeping the refrigerator at or below 40°F. If it consistently reads above 40°F, food is no longer being kept safely and you should have it checked.

The most common cause is a clogged or frozen defrost drain, which sends meltwater into the fridge or onto the floor. Other causes include a cracked water line, a faulty water inlet valve on the ice maker or dispenser, and a worn door gasket.

USDA guidance says to discard perishable food that has been above 40°F for more than 2 hours. An unopened refrigerator keeps food cold for about 4 hours during a power outage, and a full freezer holds temperature for about 48 hours if the door stays closed.

Vacuum the coils at least once or twice a year, and more often if you have shedding pets or the refrigerator sits in a dusty garage. Unplug the unit first. Dirty coils are a leading cause of a compressor that runs constantly.

Yes. Every repair is covered by our parts-and-labor warranty. If the same problem returns during the warranty period, we come back and fix it.